The E-Commerce has come a long way since its inception. It has changed the world with providing 24/7/365 days of buying and selling opportunities. The Indian E-Commerce market is expected to grow to US$ 200 billion by 2026 where majority growth is being triggered by increasing internet and smartphone penetration.

This opens up the new vistas of opportunities for organizations to tap new customer base with minimal investments. But with opportunity come challenges, Optimizing your E-Commerce business for the New Normal, which in turn is challenging the experts to rethink their way of strategizing and managing their customer's, digital journey.

Today’s customer expects world class experience at every platform and setting up a new e-commerce business is no easy task, but the prospect of having one is more attainable than ever.

With so many businesses going online to satisfy their wants and needs during the year, the focus on digitalization and innovation has taken centre stage and is expected to do so for years to come.


Who Should Attend


CXO, Director, VP, Head of

  • Marketing
  • Digital
  • Digital Marketing
  • E-Commerce
  • Omnichannel
  • Operations
  • Merchandising
  • Sales
  • Customer Experience/Customer Services

Why you Should Attend

Understand what your peers are practicing and implementing to enhance customer satisfaction.
Join India's largest summit in which you will learn the best ways to keep intact with the current trends in the market.
Understand how E-Commerce is an enabler to generate business and help generate the revenue for its expansion.
Network with senior leaders and solution providers across industries.
Brainstorm with the top E-Retailers and brands for best strategies, Innovative tools and solutions in E-Commerce.

Key Themes to be Addressed:

A Road map to Digital Business Success
Why E-Commerce? - Understanding customer psychology
Designing your digital strategy: Choosing the right technology
Building best E-Commerce model: The next best approach for shaping E-Commerce
Reinventing Customer journey in Omni Channel Era
Payment Gateways: Finding the right one for you
Measuring Customer Experience and Enhancing the Experience in E-Commerce Environment
Customer journey mapping: Science behind consumer psychology and experience

Sponsors Benefits

Learn from the industry

Know what the industry needs today: Know from the key decision makers what are the real trends and major challenges they are facing, what are the apt solutions they are looking for etc. Know how your services will benefit them.

Know your customer one on one

Network and interact directly with your potential customers. This would help you identify if the customer is actually in the need of the solution, what are his major challenges, what is his budget for the same, what are the other options he is looking for in the market.

Build New Sales Leads

The conference is attended by the most senior-level decision makers, connecting with them in a collaborative environment by showcasing your services either by exhibiting or taking part in the programme, increases your chances of building strong sales pipeline and potential clients.

Brand Visibility

Showcasing your company at leading conferences attended by top analytics head establishes your company, in the eyes of your prospects and your existing clients.

New Business Partnerships

Target your best prospects in a positive, collaborative environment where they are open to new ideas. Attendees are always looking for exciting new partnering opportunities. Our conferences offer you an ideal opportunity to make contact and future business.

Pre-Scheduled Meetings

Pre-scheduled 1:1 meetings with executives who hold budget and are specifically interested in your solutions.